![]() ![]() Whether you're a small business, enterprise organization, educational institution, government agency, or nonprofit, you have three ways to get Teams Phone System and PSTN connectivity:īuy a Teams Essentials with AAD, Microsoft 365 Business, E1/E3, A1/A3, F1/F3, or G1/G3 plan and then buy Teams Phone with Calling Plan bundle licenses. However, you may want to add on different licenses for capabilities like making calls to PSTN numbers or setting up a PBX. Which Microsoft capabilities are available with my plan?Īll Microsoft 365 plans allow Teams users to make peer-to-peer calls within your organization using VoIP technology. For more information, see Microsoft Teams Shared Devices licensing. The Microsoft Teams Shared Devices license is designed to support hybrid work by allowing offices to designate devices as shared devices, including common area phones, Teams displays for hot-desks, and Teams panels for meeting spaces. Many organizations require flexible workplace solutions as they shift to hybrid work scenarios. For more information, see Teams Meeting Room Licensing. Teams Rooms Pro brings enhanced meeting experiences and advanced management and security to help you operate your devices at scale and enable inclusive hybrid meetings. Teams Rooms Basic is a free license for up to 25 rooms that delivers core meeting and management functionality for all Teams Rooms devices. Microsoft Teams Rooms is an additional Microsoft Teams product that brings video, audio, and content sharing to conference rooms. For more information, see Plan for Operator Connect Conferencing. Organizations can now use a third-party operator for their Audio Conferencing numbers. For pricing info, see Pricing for Audio Conferencing. To find out whether Audio Conferencing is available in your country or region, see Country and region availability for Audio Conferencing and Calling Plans. Set up Audio Conferencing for users who schedule or lead meetings with attendees who need to call in using a phone. Sometimes people in your organization will need to use a phone to call in to a Teams meeting instead of their computer. If you want toll-free numbers for Audio Conferencing, auto attendants, or call queues, you'll need to set up Communications Credits. To find out whether Teams Calling Plans is available in your country or region, see Country and region availability for Audio Conferencing and Calling Plans.Ĭommunication Credits provide a monthly pool of minutes that can be used for PSTN phone calls, if all your Calling Plan minutes get used before the beginning of the next month. There are Domestic Calling Plans, International Calling Plans, and Pay-As-You-Go Calling Plans. If your users need to call phone numbers outside your organization, you can purchase Microsoft Teams Calling Plans to connect to PSTN phone numbers with Microsoft as your PSTN provider. To learn more about Phone System, see Here's what you get with Teams Phone System. Teams Phone Standard licenses give you all Teams Phone System capabilities like cloud voicemail, call park, call forwarding, auto attendants, call queues, call transfer, and caller ID. Teams Phone System is a hosted telephone service that gives you call control and Private Branch Exchange (PBX) capabilities. ![]() The Teams Phone with Calling Plan license bundles Teams Phone System's PBX capabilities and a Domestic Calling Plan for PSTN connectivity. For more information about the Teams Premium add-on license, see Microsoft Teams Premium licensing. Microsoft Teams Premium is a Teams add-on license that allows organizations with Microsoft 365 subscriptions to enhance their Teams experience with benefits like more personalized and intelligent meetings, enhanced meeting protection, and advanced management and reporting capabilities. Here's a list of Teams add-on licenses and their capabilities that you can add to your Teams subscription. To see which voice calling and audio conferencing options are available to you, see the Which Microsoft capabilities are available with my plan? section of this article. ![]() The add-on licensing options available to you depend on the Microsoft 365 plan you have. To add a capability, buy one add-on license for each user who will use it. They give you the flexibility to add capabilities only for users in your organization who need them. In this article Which capabilities can I get with add-on licenses?Īdd-on licenses are licenses for specific Microsoft Teams capabilities. ![]()
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